Hyatt Zilara Cancun

Hotel Summary

  • Concierge
  • Fitness Center
  • Non Smoking Rooms
  • Restaurant(s)
  • Bar/Lounge
  • Laundry/Valet
  • Spa
  • Pool
  • Billiards
  • Internet Access
  • Check - In: 3:00 PM
  • Check - Out: 12:00 AM

$382 lowest avg nightly rate

Cancun, Mexico Boulevard Kukulcan km 11,5, Zona Hotelera Cancun 77500 Mexico

Overview

Location The resort is located in the heart of Cancún's famous hotel zone on the best beach in the city. It is only fifteen minutes away from the downtown area and 20 minutes from Cancún International Airport. It is also close to the best shopping malls, restaurants and nightlife this city has to offer. Facilities Guest accommodation comprises 307 rooms. Most storeys can be reached by lift. Services such as a cloakroom, a safe, a currency exchange service and a cash machine ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Culinary facilities such as a restaurant, a dining area, a cafa© and a bar offer food and drink. Various shops are available, including a souvenir shop. There is also a garden. Additional facilities at the hotel include a TV room. Those arriving in their own vehicles can leave them in the car park of the establishment. Available services and facilities include medical assistance, room service, a laundry service and a hairdresser. Rooms Each of the rooms is appointed with air conditioning, a fan, a living room and a bathroom. The standard features of most rooms include a balcony. Many rooms feature a sea view, which further enhances the ambience. The rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower & jacuzzi. A hairdryer and bathrobes are provided for everyday use.

The accommodation offers non-smoking rooms. Sports/Entertainment The hotel features various options for cooling off on hot days and an outdoor pool. A sun terrace, sun loungers and parasols are also available. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Those wishing to enjoy an active holiday can enjoy beach volleyball and volleyball. For a fee, golf is also available. Water sports enthusiasts are offered snorkelling. Travellers can take advantage of a wide range of indoor sports at the establishment, including a gym, table tennis, billiards and aerobics. The accommodation offers a range of services in the wellness area, such as a spa, a sauna, a steam bath and for an additional fee, beauty salon and massage treatments. Activity coordinators at the hotel organise an entertainment programme for adults and children. Meals Catering options available at the establishment include bed and breakfast and all-inclusive. Breakfast, lunch and dinner are available. Gluten-free meals and vegetarian dishes can be prepared on request. The accommodation also offers snacks. The show cooking is a particular attraction. Options include alcohol-free drinks and alcoholic beverages. Payment The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

Hotel Amenities

  • Concierge
  • Fitness Center
  • Non Smoking Rooms
  • Restaurant(s)
  • Bar/Lounge
  • Laundry/Valet
  • Spa
  • Pool
  • Billiards
  • Internet Access

Hotel Policies

Policy

Hotel cancellations or changes made 2 day/s prior to check in time (Noon local hotel time). The cancellation penalty is 1 night fee. No Show cancellation policy. The cancellation penalty is 1 nights fee. There is 6% handling fee add-on to the above penalties

How do I know my reservation was booked ?

You will receive an SMS and email on confirmation of your hotel(s) booking.

Do I need to confirm my reservation ?

There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

How do I cancel/amend a hotel(s) reservation?

To amend a hotel(s) reservation, please contact our call center on 1-323-287-1193 (all networks)

Is there a cancellation policy for hotel(s) booked on mytriptourism.com?

The cancellation policy for hotel(s) bookings varies according to hotel(s) and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of $ 5 per booking over and above the hotel(s)'s own cancellation charges.

How do I pay for the gala dinner?

Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel(s). Please check with the hotel(s) directly for more information on the same.

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